Online Reputation Management (ORM)

How are Reputation Management services different from SEO?

SEO (Search Engine Optimization) and ORM (Online Reputation Management) are interrelated, but their goals are entirely different. ORM focuses on building a brand image through positive feedback and constructive reviews. However, SEO is all about getting more traffic with specific keywords and ranking higher in the search engine results.

Reputation Management Services – What is the process?

The process and strategy that has helped us achieve the targeted online results are simple yet effective. It goes as follows;

1. Promote the positive feedback given by customers. 
2. Build a fruitful social media presence, giving people access to say things about the brand.
3. Staying active on forums, blog platforms, and other social media channels.
4. Responding to the negative reviews and criticism and leave no feedback unattended. 

Why do you need Corporate Reputation Management services?

The first thing a customer does when he needs a service or a product is look for it on the internet. If your brand exists in the search but lacks positive reviews or enough information, the customer would never get inclined towards it. This is where the company’s online reputation management helps. 

At digifix, we ensure that every brand nails the online market and gets maximum customer attention using our online reputation management services. Our focus is on monitoring, protecting, and managing the presence and ensuring that no customer goes without engaging with the brand or services.

What is Online Reputation Management in Digital Marketing?

Online reputation management is a vital part of the entire digital marketing strategy. It is all about building a positive or neutral brand image. ORM practices generally include monitoring user reviews, responding to them, and handling any content well. In addition, it can help promote brands, services, products, and even celebrities, as public opinions can make or break them. 

Why is Reputation Management Important?

There is so much competition in the market that it even gets challenging for the consumers to decide which brand they can trust. Thus, they tend to rely on the market credibility of the business and choose the services or products that have maximum positive reviews. That is where healthy reputation management helps. It can help build trust and provide a deeper insight to the customers planning to engage with the brand. 

How long does it take for reputation management to work?

It is an ongoing process that needs constant involvement and commitment. Reviews can land anytime! Moreover, Google also keeps changing its algorithms every few weeks. Thus, a team of dedicated professionals needs to monitor social media and the internet for brand-related content every day to get expected results.  

How do you manage reputation management?

digifix believes in acknowledging all the reviews and giving people a perspective that works in the brand’s favour. Our ORM strategy begins with monitoring all existing web material about your brand and products manually and through various software. Then, we proactively respond to negative reviews and promote existing positive content. 

Will you completely eliminate all of the negative reviews on the Web?

No, we do not completely eliminate all negative reviews. It is also because genuine reviews cannot get deleted on many platforms. So we take it as an opportunity and interact with people to take constructive feedback.

What other services do you offer?

As a result-oriented digital marketing agency, we offer a full suite of services from conceptualization and strategy to implementation and execution. Our services include web design, SEO, social media marketing, pay-per-click advertising, content marketing, and much more.